CloudFran Presentations AI — Service Addendum

1. Scope & Definitions

This Addendum applies to all use of the CloudFran Presentations AI service, including but not limited to: presentation creation, slide generation, template selection, sharing via public links, viewer access, audience analytics, template marketplace participation, and all API endpoints at /api/presentations/*.

Definitions

• "Presentations Engine" means CloudFran's proprietary AI-powered presentation generation system, including the design engine, component library, theme system, animation library, template marketplace, audience intelligence, and all associated APIs.
• "Generated Content" means presentations, slides, text, images, and related materials created through the Service, whether generated by AI, customer input, or a combination.
• "Template" means a reusable presentation structure including layout, design system, slide sequence, and content framework.
• "Creator" means a Customer who publishes Templates to the marketplace for other Customers to use.
• "Viewer" means any person who accesses a presentation through a share link, including non-Customers.
• "Audience Intelligence" means analytics collected about Viewer behavior, including slide-level time tracking, view counts, forward detection, and engagement patterns.

2. Intellectual Property

CloudFran retains all right, title, and interest in and to the Presentations Engine, including without limitation:

• The design engine, component library, theme system (Obsidian, Executive, Bold, Fresh, Warm), animation library, and SVG icon library
• The reinforcement learning optimization algorithms and Thompson Sampling implementation
• The vertical template library and all derivative works
• The template marketplace infrastructure
• The viewer analytics and audience intelligence engine
• All trademarks, service marks, and trade dress associated with the Service
• All patents, patent applications, and related rights (see Section 17)

Nothing in this Addendum grants Customer any ownership rights in the Presentations Engine itself. Customer receives only the limited, non-exclusive, non-transferable license described herein.

3. Generated Content Ownership

Customer owns the final Generated Content (the specific presentations you create for your business use), subject to the following limitations:

• Customer's ownership is limited to the final rendered output — not the underlying templates, components, themes, or engine code used to produce it
• Customer grants CloudFran a perpetual, worldwide, royalty-free license to use anonymized and aggregated data from Generated Content for: (a) improving the Service, (b) training AI models, (c) operating the reinforcement learning engine, (d) generating peer benchmarks
• Customer represents and warrants that all content provided as input (including text, images, logos, data) is owned by Customer or licensed for use
• Customer is solely responsible for ensuring Generated Content does not infringe third-party rights
• CloudFran does not claim ownership of Customer's business data, logos, or brand assets uploaded to the Service

4. AI Output Disclaimer

Customer acknowledges and agrees:

• Review Required: Customer must review all Generated Content before distribution, use in commercial contexts, or sharing with third parties
• Factual Claims: Any statistics, citations, dollar figures, ROI calculations, or factual claims in Generated Content must be independently verified by Customer before use
• Industry Stats: Industry statistics included in vertical templates (restaurant, dental, HVAC, etc.) are illustrative and must be replaced with current verified data before customer presentation
• Testimonials: Sample testimonials in templates are generic examples and must be replaced with actual, authorized customer testimonials before use in sales materials
• Legal Advice: No Generated Content constitutes legal, financial, medical, or professional advice
• Customer Liability: Customer is solely liable for any consequences arising from use of Generated Content, including claims of false advertising, defamation, trademark infringement, or misrepresentation

5. Sub-Processors (Google Gemini API)

The Presentations Engine uses third-party AI services to generate content. Customer acknowledges and consents to the following sub-processors:

• Google LLC (Gemini API): AI content generation, slide text creation, template personalization. Data transmitted includes prompt content, style parameters, and industry context. Data is processed per Google's Gemini API Terms of Service.
• Microsoft Azure (Hosting): Application hosting, database storage, content delivery. Data residency: Central US region by default.
• SendGrid (Twilio): Email delivery for share links, verification codes, and audience notifications.
• Twilio: SMS notifications for presentation events (optional).

Customer may review the full list of CloudFran sub-processors in the Data Processing Addendum. CloudFran will provide at least 30 days' notice before adding new sub-processors.

6. Audience Intelligence

The Service automatically collects analytics about presentation Viewers, including:

• Slide-level view duration and engagement patterns
• Scroll depth and cursor interaction
• Forward detection (when a Viewer shares the presentation)
• Re-open tracking and session patterns
• Device type, browser, approximate location (city/region), and referrer
• Email address provided during viewer verification gate

Customer's Obligation to Disclose: Customer is responsible for ensuring all Viewers are notified that their engagement with the presentation is tracked, consistent with applicable privacy laws (CCPA, GDPR, similar). CloudFran's share link viewer gate includes a disclosure, but Customer must ensure any additional distribution (embedding, forwarding) maintains proper notice.

CloudFran does not sell Viewer data to third parties. CloudFran may use anonymized aggregate Viewer data to improve the Service and train the reinforcement learning optimization engine.

7. Prospect Data Capture

The Service includes a prospect capture widget that records Viewer email addresses and names when they interact with share buttons. Customer acknowledges:

• Captured prospect data becomes part of the CloudFran prospect database
• CloudFran may use prospect data to follow up with marketing communications related to CloudFran products, subject to opt-out
• Customer does not receive exclusive rights to captured prospect data — CloudFran may contact prospects directly
• All prospect capture complies with CAN-SPAM, TCPA, and GDPR opt-in/opt-out requirements
• Customers who share presentations are deemed to have consented to CloudFran processing Viewer email addresses for verification and follow-up purposes

8. Template Marketplace (70/30 Revenue Share)

CloudFran operates a Template Marketplace where qualified Customers ("Creators") may publish Templates for other Customers to purchase or subscribe to. The following terms apply:

Revenue Split

• Creator receives 70% of net revenue from Template sales/subscriptions
• CloudFran retains 30% as a platform fee
• "Net revenue" means gross revenue minus payment processing fees, refunds, chargebacks, and applicable taxes
• Payouts are processed monthly via Stripe Connect on the 15th of each month for the prior month's earnings
• Minimum payout threshold: $50. Earnings below threshold roll over to the next month.

Marketplace Rights

• CloudFran reserves the right to approve, reject, feature, demote, or remove any Template at its sole discretion
• The CloudFran Reinforcement Learning engine ranks Templates by close rate and may promote or demote Templates based on performance data
• CloudFran may remove Templates that violate this Addendum, the Acceptable Use Policy, or applicable law
• CloudFran may suspend Creator accounts for chargebacks exceeding 2% of transactions, copyright complaints, or fraud indicators

9. Creator Terms

By publishing a Template to the Marketplace, Creator grants CloudFran:

• A worldwide, non-exclusive, royalty-free license to host, display, distribute, and promote the Template through the Service
• The right to reproduce the Template for other Customers who purchase or subscribe
• The right to include the Template in marketing materials, case studies, and promotional content (with Creator attribution)
• The right to collect and analyze usage data to improve the Service and rank Templates

Creator represents and warrants:

• Creator owns or has licensed all rights necessary to publish the Template
• The Template does not infringe any third-party intellectual property rights
• The Template does not contain confidential information of any third party
• Creator has authority to enter this agreement

Creator agrees to indemnify CloudFran for any claims arising from Creator's Templates (see Section 20).

10. Watermark & Trademark Rights

Free tier presentations include a "Powered by CloudFran" watermark. Customer agrees:

• Not to remove, obscure, hide, or alter the watermark on free tier presentations
• Not to misrepresent free tier output as premium tier output
• Paid tiers (Standard, Professional, Business, Enterprise) remove the watermark as part of the subscription benefit
• Enterprise tier may request custom branding and white-label options subject to separate agreement
• CloudFran's name, logo, and "CloudFran Presentations AI" mark may not be used in Customer's marketing except as reference or attribution

11. Acceptable Use

Customer shall not use the Presentations Engine to create, distribute, or share presentations that:

• Violate any applicable law, regulation, or third-party right
• Contain false, misleading, or fraudulent content, including false ROI claims, fabricated testimonials, or misleading financial projections
• Infringe trademarks, copyrights, or other intellectual property
• Contain defamatory, libelous, or harassing material
• Promote illegal products, services, or activities
• Contain malware, phishing links, or malicious code
• Scrape, mine, or extract data from the Service for commercial use outside of normal operation
• Attempt to reverse-engineer, decompile, or recreate the Presentations Engine
• Compete with CloudFran by building a derivative presentation service using CloudFran's engine or data

12. Prohibited Content

The following content categories are strictly prohibited and will result in immediate account termination:

• Sexually explicit content, child exploitation material, or content harmful to minors
• Weapons trafficking, illegal drug sales, human trafficking content
• Terrorism, violent extremism, or content inciting violence
• Hate speech targeting protected classes
• Financial fraud schemes (Ponzi, pyramid, get-rich-quick scams)
• Fake medical claims or unapproved medical advice
• Unregistered securities offerings
• Gambling content where prohibited by law
• Deepfakes or synthetic media intended to deceive
• Content violating export control laws (ITAR, EAR)

CloudFran uses automated content moderation (ContentSafetyService, ContentModerationService) to detect violations. Customer agrees that CloudFran may scan, flag, remove, or refuse to generate prohibited content without notice.

13. Confidentiality of Customer Presentations

CloudFran treats the content of Customer presentations as Confidential Information of Customer, subject to the following:

• CloudFran employees, contractors, and subprocessors are bound by confidentiality obligations
• CloudFran will not disclose Customer presentation content to third parties except as required by law or with Customer's consent
• CloudFran may access presentation content for: (a) providing support, (b) investigating security incidents, (c) responding to legal process, (d) improving the Service through anonymized analysis
• Customer is responsible for ensuring share link distribution matches the intended audience — presentations shared with public links are not confidential
• The email gate feature provides basic access control but is not a substitute for enterprise-grade access restrictions

14. Fees & Billing

Presentations Engine is offered at the following tiers:

• Free: $0/month — 3 decks/month, Obsidian theme only, CloudFran watermark
• Standard: $29/month — 15 decks, all themes, no watermark
• Professional: $79/month — 50 decks, interactive ROI calculator, CRM integration, AI coach
• Business: $149/month — 200 decks, marketplace access, A/B testing, team collaboration
• Enterprise: $299/month — unlimited decks, white-label, API access, RL optimization

Overage fees apply for deck generation beyond plan limits at rates disclosed in the Service. Subscriptions renew automatically until cancelled. Cancellations take effect at the end of the current billing period. Refunds are provided only for service failures verified by CloudFran.

15. Data Usage & AI Training

Customer grants CloudFran the right to use Customer data for the following purposes:

• Service Operation: Storing, processing, and delivering presentations
• Anonymized Aggregation: Using anonymized, aggregated data to improve the Service
• Reinforcement Learning: Training the Thompson Sampling engine on close rates and engagement patterns across all Customers
• Template Ranking: Using Template performance data to rank and feature Templates in the marketplace
• Peer Benchmarks: Providing Customers with anonymized comparative insights

Opt-Out: Enterprise tier Customers may opt out of AI training data usage by written request to privacy@cloudfran.com. Opting out does not affect Service operation but excludes Customer's data from the reinforcement learning engine.

16. No Reverse Engineering

Customer shall not, and shall not permit any third party to:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Presentations Engine
• Create derivative works based on the engine, components, themes, or algorithms
• Remove, alter, or obscure any proprietary notices
• Use the Service to develop a competing presentation generation service
• Extract, scrape, or copy templates for use outside the Service
• Use automated tools to bulk-generate presentations for resale without CloudFran's written consent

Violation of this section is a material breach and grounds for immediate termination.

17. Patent Pending Notice

18. Warranties Disclaimer

THE PRESENTATIONS ENGINE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OF AI-GENERATED CONTENT
• UNINTERRUPTED OR ERROR-FREE OPERATION
• COMPATIBILITY WITH CUSTOMER'S SYSTEMS OR REQUIREMENTS
• THAT THE SERVICE WILL MEET CUSTOMER'S BUSINESS OBJECTIVES
• THAT ANY GENERATED PRESENTATION WILL RESULT IN A CLOSED DEAL, CONVERSION, OR SPECIFIC OUTCOME

CloudFran does not warrant that the Presentations Engine will produce presentations that close sales, convert prospects, or achieve any particular business result. ROI projections and close rate statistics shown in the Service are historical references only and are not guarantees of future performance.

19. Limitation of Liability

IN NO EVENT SHALL CLOUDFRAN BE LIABLE FOR:

• Indirect, incidental, special, consequential, exemplary, or punitive damages
• Lost profits, lost revenue, lost business opportunities, or lost goodwill
• Loss of data, loss of presentations, or inability to access the Service
• Claims arising from Customer's use of AI-generated content, including defamation, false advertising, or intellectual property claims
• Actions taken by Viewers based on Customer presentations
• Third-party actions, including Gemini API outages, Azure downtime, or SendGrid delivery failures
• Business interruption caused by suspension, termination, or content moderation actions

The limitations in this section apply even if CloudFran has been advised of the possibility of such damages and even if a remedy fails of its essential purpose. Some jurisdictions do not allow exclusion of certain warranties or limitation of liability — in such jurisdictions, liability is limited to the maximum extent permitted by law.

20. Indemnification

Customer agrees to indemnify, defend, and hold harmless CloudFran, its officers, directors, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Customer's use of the Presentations Engine in violation of this Addendum
• Customer-provided content (text, images, logos, data) used in presentations
• Claims that Customer's presentations infringe third-party rights (copyright, trademark, privacy, publicity)
• Customer's Generated Content, including any false statements, misleading claims, or defamation
• Customer's breach of representations or warranties
• Customer's violation of applicable laws, including consumer protection, advertising, and privacy laws
• Creator's publication of Templates to the Marketplace that infringe third-party rights
• Customer's failure to disclose audience tracking to Viewers
• Customer's distribution of prohibited content

CloudFran will promptly notify Customer of any claim, permit Customer to control the defense (with CloudFran's approval of counsel), and reasonably cooperate in the defense. Customer shall not settle any claim without CloudFran's prior written consent if the settlement imposes any obligation on CloudFran.

21. Termination

CloudFran may suspend or terminate Customer's access to the Presentations Engine:

• Immediately and without notice for violations of Sections 11 (Acceptable Use) or 12 (Prohibited Content)
• Upon 7 days' notice for non-payment of fees
• Upon 30 days' notice for convenience
• Immediately upon Customer's breach of Section 16 (No Reverse Engineering)
• Immediately upon receipt of legitimate law enforcement, court order, or regulatory directive

Customer may terminate use of the Presentations Engine at any time through the self-serve cancellation flow. Fees paid are non-refundable except as required by law or separately agreed.

Effect of Termination: Upon termination, Customer's access to the Service ceases. Customer's presentations and data are preserved for 90 days per CloudFran's data retention policy, then purged. Customer should export any needed content before cancellation. Generated Content owned by Customer remains Customer's property but cannot be edited, re-shared, or re-generated through the Service after termination.

22. Data Export

Customer may export presentation data at any time via the self-serve cancellation flow (see Self-Serve Service). Export includes:

• Presentation titles, slide content, and share history
• Viewer verification records and aggregated analytics
• Template marketplace performance data (for Creators)
• Account settings and branding assets

Exports are provided in CSV or JSON format. Exports do not include: the Presentations Engine code, CloudFran-owned templates, or aggregated cross-Customer data from the RL engine.

23. Governing Law & Jurisdiction

This Addendum is governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas, and the parties consent to exclusive jurisdiction and venue therein, subject to the arbitration requirement in Section 24.

For Customers located in the European Economic Area, additional rights under the Data Processing Addendum and applicable GDPR provisions apply.

24. Binding Arbitration & Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to this Addendum shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Austin, Texas, unless the parties agree to another location. The arbitrator's decision shall be final and binding.

Class Action Waiver: Customer agrees that any proceeding will be conducted on an individual basis only, not on a class, collective, or representative basis. Customer waives any right to participate as a plaintiff or class member in any purported class action.

Exceptions: Either party may seek injunctive relief in court for claims of intellectual property infringement, breach of confidentiality, or to enforce Section 16 (No Reverse Engineering), without waiving the arbitration requirement for other claims.

25. Changes to This Addendum

CloudFran may update this Addendum from time to time. Material changes will be communicated via email and in-service notification at least 30 days before taking effect, except for changes required by law or to address security/compliance issues, which may take effect immediately.

The current version number and effective date are shown at the top of this Addendum. Continued use of the Presentations Engine after the effective date constitutes acceptance of the updated terms. Customers who do not agree to updated terms may terminate their use of the Service per Section 21.

The version hash is recorded in the ClickWrap acceptance system for audit purposes. Customers may view their acceptance history in account settings.

26. Electronic Signatures & Consent to Electronic Records

ESIGN Act Consent: Customer consents to transact with CloudFran electronically. By clicking "I Accept," checking an acceptance box, or otherwise indicating assent through the ClickWrap interface, Customer acknowledges and agrees that such action constitutes a legally binding electronic signature under the U.S. Electronic Signatures in Global and National Commerce Act of 2000 (the "ESIGN Act"), the Uniform Electronic Transactions Act ("UETA"), and any applicable state or international electronic signature laws.

Electronic Records: Customer agrees that CloudFran may deliver this Addendum, the Terms of Service, Privacy Policy, Data Processing Addendum, notices, disclosures, and all other required communications electronically, including via email, in-service notifications, and publication on CloudFran's website. Electronic delivery has the same legal effect as paper delivery.

Right to Withdraw Consent: Customer may withdraw consent to receive electronic records by contacting legal@cloudfran.com. Withdrawal of consent may require termination of the Service because CloudFran does not provide paper-based service.

System Requirements: To access and retain electronic records, Customer must have a device with internet access, a modern web browser, an email account, and the ability to view, print, or save PDF files. If these requirements change, CloudFran will notify Customer electronically.

Audit Trail: Each ClickWrap acceptance is recorded with a timestamp, IP address, user agent, and SHA-256 hash of the terms version accepted. This record is retained for the duration of the customer relationship plus seven (7) years and is admissible as evidence of consent in any dispute.

Electronic Signature Equivalence: The electronic signature captured through ClickWrap acceptance is intended by the parties to have the same legal effect as a handwritten signature and is enforceable under the ESIGN Act, UETA, and international equivalents including eIDAS (EU Regulation 910/2014).